Ratings & Reviews

Overall Rating

5
(38 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Michael M. - |Recommended: Yes145 — My first few days here have been great but there is a certain level of noise late in the evening my hall that is a bit annoying.
response from property -Thanks for the great review Michael! Sarah Bostic, Community Manager
submitted by Jennifer H. - |Recommended: YesEmerson Living — So far my experience living in the Emerson has been great. The staff is always very friendly and helpful. It's been a while since I lived in an apartment, so I am still getting used to the noise issues but such is life with apartment living...
response from property -Thanks for the great review Jennifer, we appreciate your understanding with apartment living, but if we can be of any assistance please reach out to our office at [email protected]. Thanks again! Sarah Bostic, Community Manager
submitted by John W. - |Recommended: YesMy Emerson Experience — Emerson Apartments was very appealing when I moved here in August of 2019. Very good amenities, responsive management and overall a wonderful place. Then several changing events happened. The building was sold and a new management company was contracted. Additionally COVID and the restrictions arrived. These almost simultaneous events caused some difficulties at Emerson. There was little policy enforcement on parking, noise, amenities and follow up with questions concerns with management was getting poor. Now another management company has been contracted, which has a relationship with the current building owner, has taken place. So another resident portal change and all the issues with that. Fortunately some of the staff including maintenance crew has remained. I’m waiting to see what happens now. I’m hopeful about Emerson and would still recommend it. With apartment living a person needs to be patient, flexible and understanding.
response from property -Hi John, Thank you for your candid review of Emerson. We hope that you will give us a chance to turn your opinion on all the management changes around. Willowick prides itself on delivering the highest quality experience to our residents. Now that our transition is over, and things are settling back down, we do have some great things planned for our great community! Again, thank you for review and we hope to hear your thoughts once we are further in our management. Sarah Bostic, Community Manager
submitted by Christina G. - |Recommended: YesGreat Building And Amenities — I would recommend living here. It’s a great, new building with excellent construction and amenities. The place is beautiful and very comfortable. This definitely is luxury living.
response from property -Thanks for the great review Christina! Sarah Bostic, Community Manager
submitted by Tae K. - |Recommended: YesReview — It’s an okay place to live
response from property -Hi Tae, Thank you for taking time to leave us a review, we'd love to hear more about your review so we can strive for a better rating next time. Thanks again, Sarah Bostic, Community Manager
submitted by John P. - |Recommended: Yes🤙 — 👌
response from property -Thanks for the great review John! Sarah Bostic, Community Manager
submitted by Ronald M. - |Recommended: YesApt 188 Review — I love living at The Emerson. Amenities are outstanding and the maintenance staff is responsive and efficient The leasing agents have revolved within the last year but all have been pleasant and professional.
response from property -Thanks for the great review Ronald! We are happy to hear everything is great here at The Emerson! Sarah Bostic, Community Manager
submitted by Ronald M. - |Recommended: YesApt 188 Review — I love living at The Emerson. Amenities are outstanding and the maintenance staff is responsive and efficient The leasing agents have revolved within the last year but all have been pleasant and professional.
response from property -Thanks for the stellar review Ronald! Sarah Bostic, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Emerson, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Emerson, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose